10 General settings

2021-09-30 16:37

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Tutorial, Create your website, Online shop,

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From the general settings you can enter your information and set all the main rules of your online store. From e-commerce management:


Store data


1. Click on Settings
2. Click on Store data to enter information relating to your store such as registry, currency and unit of measure, VAT, digital product settings, terms and conditions and purchase information with the option to redirect to pages of the site after purchase;



Payment mode


If you allow a wide choice of payment methods, you increase the chance that your customers will realize the purchase of your products. From e-commerce management:

Click on Settings
Click on Payment Methods. It is possible to manage the following payment methods:


PayPal Checkout: Allow users to pay either by credit / debit card or through their PayPal account.
BrainTree: Allow users to pay with credit / debit cards directly from the site itself.
NexiPay: Allow users to pay with credit / debit cards through the Nexi platform.
Stripe: Allow users to pay with credit / debit cards directly from the site itself.
Satispay: Allow users to pay with credit / debit cards through the Satispay app.
Bank Transfer: Allow users to pay through a bank transfer. The IBAN and header information will be shown at the end of the cart checkout.
Cash on Delivery: Allow users to pay cash directly to the courier as soon as the package is delivered.
Cash: Allow users to pay directly in-store as soon as they come to pick up the product.


For methods involving bank transfer, cash on delivery and cash, it is possible to add an extra cost that the user will pay at the end of the order.



Compilation fields


The fields are the personal data that users must enter when placing an order on your site (Name, Surname, Address, etc.).
It is not possible to add new fields, but it is possible to modify those present, make them obligatory or possibly hide them. From e-commerce management:


1. Click on Settings
2. Click on Cart compiling fields
3. Click Edit to edit the field
4. You can decide to make the field mandatory or not by ticking "Make this field mandatory"



Good to know: if the field is made mandatory, it is not possible to hide it. To hide the field it is necessary that it does not have the check mark on Make this field mandatory.



Activate and use io Spedisco


Through the Ecommerce Management, we provide you with the ability to ship your items without the need to have agreements with the shipper. We take care of everything. 


Go to Settings and then to Shipping Labels.
Activate IoSpedisco and fill in the fields with the sender's data.
Accept the terms and conditions and top up at least € 25 to start shipping your items.


In the Shipping Rules panel, you will also find a button to calculate the shipping cost that you will pay by choosing IoSpedisco.
Click on the Calculate IoSpedisco shipping cost link and enter the data relating to the size of the package and its weight, as well as the country of destination and its post code.
The system will show you the most suitable carriers for that shipment with their respective prices.
This will make it easier for you to organize your shipping rules.


Once this is done, all you have to do is create the shipping label, and to do so go to Orders, access the order concerned and click on Buy IoSpedisco label.
Fill in the fields with the volume of the package (width, height, depth and weight) and click on Next.
Check that the data entered, both sender and recipient side are correct or possibly make the necessary changes and confirm by clicking on the button.
Choose the courier you intend to use, among those proposed and click on Next to get a general summary.
If everything is correct, click on Create Label to confirm.


Within 24 hours, the shipping label will be generated which you will find inside the order you are shipping in the Information section on IoSpedisco shipments in the Label column.


As soon as the label is ready, you can download and print it to apply it on the package.
The courier will contact you at the number you indicated in the Settings to arrange the pick-up of the package.



Good to know: the system only works with shipments that depart from Italy, but they can have any destination.


N.B .: Only one shipping label can be kept active. If you choose I ship, ShippyPro will be disabled.



Shipping labels


In order to manage your shipments with one click, you can associate the ShippyPro service to your E-commerce created with our platform.


Thanks to ShippyPro, your orders will be handled automatically and you can ship with one of the couriers you have selected on your ShippyPro account.


You will be able to print the labels of your packages in shipments and provide the tracking number via email to keep your customers updated on the status of the shipment.


If you are not yet registered on ShippyPro go to https://www.shippypro.com and make a new registration.


Fill in the required fields to complete the registration procedure.


After registering go to Click here to start and fill in the required fields in the three initial configuration steps.


In the first configuration step, you will have to select the Language, the Currency and the unit of measure and weight for the shipments.


In the second step, you will simply have to enter your main data.


In the third configuration step choose API Orders that you find by going to Select the platform.
On Couriers, indicate all the shipping services you want to use to ship your orders.


To complete the configuration click on Complete and you will be redirected to the ShippyPro control panel.
Now you can connect your newly created account in your e-commerce. To do this you will need some keys to be taken directly from your account settings on Shippypro.


Click on Admin, present in the left panel, and then on Manage API keys.
From the next panel, click on Add Key to generate the verification code and keep it. You will need it to enter it in the Settings panel of your ecommerce.


Now log into your site editor and open the E-commerce Management.
Select Settings and click Shipping Labels.
Activate ShippyPro.


Finally, fill in the fields by entering the code generated on Add Key in ShippyPro and previously saved, in the API Key field and the information on the label by entering the sender fields.
Click on Save Settings to complete the procedure.


Good to know: for the synchronization system to work, in your ShippyPro account you must set up shipping rules for each courier you intend to use, so that the system can calculate the cost based on the rules you set.


N.B .: Only one shipping label can be kept active. If you choose ShippyPro, IoSpedisco will be disabled.




Fatturefaidate.it


Fatturafaidate.it is a free tool that is very useful for automatically generating electronic invoices relating to orders from your online store.


It can be synchronized within the Ecommerce Management, by going to Settings and clicking on Fatturefaidate.it


Enable the service and enter the code you find in the account registered on fatturefaidate.it.
The code can be found by going to Settings in the internal FattureFaiDaTe panel and selecting Source.
Click on Add and choose the Register to which to link all the invoices created in this way.



To know: it is necessary to have at least one active register in the FattureFaiDaTe account in order to be synchronized with the e-commerce. If you haven't created a registry yet or don't know how to do it, please read this guide. https://www.fatturefaidate.it/i-registri


N.B .: the default invoice tool does not allow the automatic sending of invoices to users or to the Revenue Agency. The system allows the creation of the electronic invoice, so you can check, download and send it manually through your communication channels and through the exchange code (SDI) or pec.